Legal
Privacy Policy
Effective: April 15, 2025 · Last updated: April 15, 2025
1. Introduction
TravelWhiz by Wendy Orr ("we," "us," or "our") operates the website travelwhiz.net (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or engage our travel consulting services.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
2. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Contact information — name, email address, phone number, and any message content submitted through our contact or quote-request forms.
- Travel preferences — destination interests, travel dates, group size, budget range, and other details you share when requesting a travel quote or consultation.
- Newsletter sign-up — email address if you subscribe to travel inspiration updates via our footer form.
Information Collected Automatically
- Usage data — pages visited, time spent on pages, referring URLs, browser type, device type, and IP address, collected via standard web server logs and analytics tools.
- Cookies and similar technologies — small data files stored on your device to remember preferences and improve site performance. See Section 5 for details.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide travel consulting services;
- Prepare and deliver travel quotes, itineraries, and booking confirmations;
- Send you travel inspiration newsletters (only if you have opted in);
- Improve the content, functionality, and user experience of the Site;
- Comply with applicable legal obligations; and
- Protect against fraud and unauthorized use of the Site.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Sharing Your Information
We may share your personal information with trusted third parties only as necessary to provide services to you, including:
- Travel suppliers — airlines, cruise lines, hotels, tour operators, and other providers required to fulfill your booking;
- Uniglobe Carefree Travel — the licensed travel agency through which Wendy Orr operates, as required for booking and compliance purposes;
- Technology service providers — email delivery, website hosting, and analytics platforms that process data on our behalf under confidentiality obligations; and
- Legal authorities — when required by law, court order, or governmental regulation.
All third-party service providers are required to handle your data securely and only for the purposes for which it was shared.
5. Cookies & Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device by your web browser.
Types of Cookies We Use
- Essential cookies — required for the Site to function correctly (e.g., session management, security). These cannot be disabled.
- Analytics cookies — help us understand how visitors interact with the Site so we can improve it (e.g., page views, traffic sources). Data is aggregated and anonymized.
- Preference cookies — remember your settings and choices to personalize your experience on return visits.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site. Most browsers allow you to refuse or delete cookies — please refer to your browser's help documentation for instructions.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide ongoing travel services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
7. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. Our Site is served over HTTPS (TLS encryption), and access to personal data is restricted to authorized personnel only.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the personal information we hold about you;
- Correction — request that we correct inaccurate or incomplete information;
- Deletion — request that we delete your personal information, subject to certain legal exceptions;
- Withdrawal of consent — opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email we send; and
- Complaint — lodge a complaint with your applicable data protection authority.
To exercise any of these rights, please contact us using the details in Section 11.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
10. Third-Party Links
Our Site may contain links to third-party websites (such as airline or cruise line booking portals, travel supplier sites, and social media platforms). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Wendy Orr — TravelWhiz
Licensed Travel Consultant · Uniglobe Carefree Travel
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
